Contact
A question, a problem with a charge, a drawing you want taken down, or a request about your data: it all comes in through the same address, and a person answers.
There is no support address published yet, because the product's domain is still to be decided. As soon as there is one, it appears here and in the footer of every page.
How long we take
We answer Monday to Friday, within 2 working days. We are a small team: weekends and holidays can take longer. Requests about personal data — a copy of your data, deleting your account — are answered within 15 working days.
What to put in the email
- The email address you sign in with.
- Your nickname inside the app.
- What you expected to happen and what happened instead.
- If it is about a charge: the date and the amount shown on your statement.
Keep reading
Version 2026-09-draft-1